What information we collect

When you submit a request, you may provide details such as your name, email, phone number, preferred date, group size, and any accessibility or planning notes you want us to consider.

How we use your information

We use your information to:

• Confirm availability for your preferred date and group size.
• Send practical details and next steps related to your request.
• Respond to questions you include in your message.
• Match the experience to accessibility or family considerations you share.

Email updates and notifications

If you check the box to receive updates, we may send request-related notifications and planning messages. You can adjust your preferences by contacting support.

Sharing information

We share only what’s needed with relevant providers to fulfill the requested experience and logistics. We don’t sell personal information.

How long we keep data

We keep request details for as long as needed to respond and coordinate the experience, and for a reasonable period afterward for recordkeeping and support.

Your choices

You can contact support for help with request details, and you can ask about the information you provided. If you believe any information is inaccurate, let us know so we can correct it.

Security

We use safeguards designed to protect information during handling and transmission. No method is completely secure, but we take reasonable steps to reduce risk.

Contact us

If you have privacy questions, reach out through the Support Desk so we can respond clearly and promptly.